Privacy Policy

1. Introduction

MyCityCA.com ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://mycityca.com (the "Site").

By using our Site, you consent to the data practices described in this policy. If you do not agree with this policy, please discontinue use of our Site immediately.

2. Information We Collect

2.1 Information You Provide Voluntarily

We may collect personal information that you voluntarily provide to us, including:

• Name and email address (if you contact us or subscribe to updates)
• Messages or inquiries you submit through contact forms
• Any other information you choose to provide

2.2 Information Automatically Collected

When you visit our Site, we automatically collect certain information about your device, including:

• Log Data: IP address, browser type, operating system, referring URLs, pages viewed, date and time of visit
• Device Information: Device type, screen resolution, device identifiers
• Usage Data: Time spent on pages, links clicked, search queries entered
• Location Data: General geographic location based on IP address

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information, including:

• Google Analytics Cookies: To analyze site traffic and user behavior
• Functional Cookies: To remember your preferences
• Session Cookies: To maintain your browsing session

You can control cookies through your browser settings. However, disabling cookies may affect site functionality.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Our Services: Display CA listings, facilitate connections between users and CAs
• To Improve User Experience: Analyze usage patterns to enhance site functionality and content
• To Communicate: Respond to your inquiries and provide customer support
• To Ensure Security: Detect, prevent, and address technical issues and fraudulent activity
• To Comply with Legal Obligations: Meet regulatory requirements and respond to legal requests
• For Analytics: Understand how users interact with our Site to improve performance

4. How We Share Your Information

We do NOT sell, rent, or trade your personal information.

We may share your information in the following limited circumstances:

4.1 With Service Providers

We share information with third-party service providers who perform services on our behalf, including:

• Google Analytics: For website analytics and traffic analysis
• Web Hosting Providers: To host our website infrastructure
• Email Service Providers: To send communications (if applicable)

4.2 For Legal Compliance

We may disclose your information if required by law or in response to:

• Valid legal requests from government authorities
• Court orders or subpoenas
• Legal proceedings or investigations
• Protection of our rights, property, or safety

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

4.4 With Your Consent

We may share your information for any other purpose with your explicit consent.

5. Third-Party Services

Our Site contains links to third-party websites and services, including:

• CA Websites: When you click on a CA's website link
• Google Maps: For displaying office locations
• Google Business Profiles: When you view a CA's Google reviews

We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

6. Data Security

We implement appropriate technical and organizational security measures to protect your information:

• SSL/TLS encryption for data transmission (HTTPS)
• Secure hosting infrastructure
• Regular security audits and updates
• Access controls and authentication
• Data backup and recovery procedures

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

7.1 Access and Correction

You have the right to access the personal information we hold about you and request corrections if it is inaccurate.

7.2 Deletion

You can request deletion of your personal information, subject to certain legal exceptions (e.g., record-keeping requirements).

7.3 Opt-Out

You can opt out of:

• Google Analytics tracking (using browser extensions or Google's opt-out tool)
• Cookies (through browser settings)
• Marketing communications (if applicable)

7.4 Data Portability

You have the right to receive a copy of your personal data in a structured, commonly used format.

7.5 Withdraw Consent

If we process your data based on consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, contact us at privacy@mycityca.com. We will respond within 30 days.

8. Children's Privacy

Our Site is not intended for children under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at privacy@mycityca.com, and we will delete such information.

9. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When personal information is no longer needed, we will securely delete or anonymize it.

10. International Data Transfers

Our Site is hosted and operated in India. If you access our Site from outside India, please be aware that your information may be transferred to, stored, and processed in India or other countries where our service providers operate.

By using our Site, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

When we make material changes, we will update the "Last Updated" date at the top of this policy and, where appropriate, notify you through the Site or via email.

We encourage you to review this Privacy Policy periodically. Your continued use of the Site after changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

We take privacy concerns seriously and will respond to all inquiries within 30 days.

13. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

Any disputes arising from this Privacy Policy shall be subject to the exclusive jurisdiction of the courts located in India.